UX that gets results
Case Studies
70% fewer tickets for a support team
This rework of an existing screen led to big efficiency gains for internal support teams.
9.4% reduction in tickets thanks to UX research
A small update to an existing screen led to a big improvement for support teams’ workflows
Over 50% fewer screens in onboarding flows
Mapping existing workflows discovered user roadblocks and a clear area for improvement
“Sierra played a key role in my professional development, coaching me through my transition into a Senior UX Designer role. Their leadership style fostered collaboration and creativity, making our team stronger and our work more effective.”
– Olivia Rosario, Sr. UX Designer at DealerOn
From the Blog
Read my blog at breakneckux.com
About
I am Sierra Willenburg, a product design and UX pro with over 11 years of experience working on SaaS products, websites, and apps. I want to help you make your user experiences the best they can be.
“Sierra is a strong senior UX designer with a wealth of experience designing solutions from early stage startups to mature multi-product companies.”
– Dmitry Fonarev, Founder of Kubeshop
Browse all work
Make your UX work better
